Optimizers

Privacy Policy 

24th Sep, 2024

At Optimizers, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services, in accordance with the applicable data protection laws.

  1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and gender.
  • Health Information: Medical history, prescriptions, eye test results, and other relevant medical data for providing eye care services.
  • Payment Information: Credit card details, billing address, and transaction history when you purchase products or services.
  • Technical Data: IP address, browser type, device information, and website usage data.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.
  1. How We Use Your Information

We use your personal information for the following purposes:

  • Provision of Services: To schedule appointments, process orders, provide optical and healthcare services, and communicate with you about your treatment.
  • Customer Support: To respond to your inquiries, manage your account, and improve our customer service.
  • Marketing and Communication: With your consent, to send you promotional emails, newsletters, and updates about our products and services.
  • Website Optimization: To analyze website usage patterns and improve the functionality of our website.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.
  1. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Companies that help us run our business, such as payment processors, IT support, marketing agencies, and delivery services. These companies are bound by confidentiality agreements and only have access to personal data necessary to perform their services.
  • Legal Authorities: If required by law, we may share your data with government authorities, regulators, or legal entities.
  • Healthcare Providers: With your consent, we may share your medical data with other healthcare providers or professionals for coordination of care.
  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These cookies help us understand user behavior, analyze trends, and gather demographic information.

You can manage cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities on our website.

  1. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request the correction of any inaccurate or incomplete information.
  • Deletion: You can ask us to delete your personal data, subject to certain legal obligations.
  • Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.
  • Data Portability: You can request the transfer of your personal data to another provider.
  • Opt-Out: You can opt-out of cookies or marketing communications by following the instructions in our emails or adjusting your browser settings.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we use industry-standard security practices to safeguard your data.

  1. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, or accounting obligations.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or other methods if the changes are significant.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

  • Email – info@lithous.in
  • Address – 199 Ground Floor, Surya Kiran Complex, Anamika Enclave, Sector 14, MG Road Gurgaon
  • Phone number – 01244 068287

Optimizers Inc