Optimizers

Introduction

Welcome to the official website of Optimizers, a chain of optical stores operational in collaboration with eye hospitals in over 100 cities across India. While we currently do not sell products online, our website serves as an information hub for our stores, services, and customer inquiries. In the near future, we plan to introduce online shopping. These Terms and Conditions (“Terms”) outline your rights and obligations when accessing and using our website. By continuing to use this website, you accept these Terms. If you do not agree to them, please discontinue your use of the website.

  1. General Information
  • Optimizers is a brand of optical stores offering a range of eyewear products and services in partnership with eye hospitals across India. Our website provides information on our stores, services, products, and customer support.
  • Although the website currently does not offer direct product sales, this feature will be introduced in the near future. Any updates or changes will be communicated on the website.
  • The website and its operations are governed by Indian laws, including the Information Technology Act, 2000, Indian Contract Act, 1872, and Consumer Protection Act, 2019.
  • By using this website, you confirm that you are of legal age to form binding contracts under Indian law and that your use of the site is in compliance with all applicable regulations.
  1. Website Usage and Prohibited Activities
  • Users agree to use the website solely for legitimate purposes, such as accessing information about our stores, services, and products.
  • Prohibited Activities include but are not limited to:
    • Attempting to breach the website’s security or interfere with its operations.
    • Introducing malicious software, viruses, or attempting hacking activities.
    • Engaging in fraudulent activities or impersonating another person or entity.
    • Any activity that violates the Information Technology Act, 2000 or other applicable Indian laws.
  • Cybersecurity Compliance:
    We follow cybersecurity protocols as per CERT-In guidelines and ensure that our systems are protected from any cyber threats. Any misuse or unauthorized access to the website will result in legal action.
  1. Future Online Sales
  • Though we currently do not offer products for sale online, we aim to expand our services to include e-commerce in the near future.
  • When we launch online sales, our Terms and Conditions will be updated to reflect our e-commerce policies, including payment methods, shipping, delivery, returns, and refunds in accordance with Indian e-commerce laws and guidelines under the Consumer Protection (E-Commerce) Rules, 2020.
  • Pricing and Payment:
    Once online sales commence, all prices will be displayed in Indian Rupees (INR) and will include applicable taxes. Payments will be processed through secure payment gateways that comply with RBI guidelines for online transactions.
  1. Intellectual Property
  • All content, including but not limited to text, images, logos, and graphics available on the website, is the intellectual property of Optimizers or its licensors. Unauthorized use, reproduction, or distribution of the website content is strictly prohibited and may result in legal action under The Copyright Act, 1957 and The Trademarks Act, 1999.
  • Any misuse of our intellectual property will be subject to legal recourse as per Indian law.
  1. Third-Party Links
  • Our website may include links to third-party websites or services for the convenience of users. These external websites are not under the control of Optimizers, and we do not endorse or assume responsibility for their content, privacy policies, or practices.
  • It is advisable to review the terms and privacy policies of any third-party website before engaging with them.
  1. Privacy and Data Protection
  • Optimizers is committed to protecting your personal information in compliance with The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
  • We collect and process personal data for purposes such as responding to customer inquiries, managing service requests, and improving our services. We will not share your data with third parties without your consent, except as required by law.
  • Once we initiate online sales, personal data for e-commerce transactions will be handled securely in compliance with Indian data protection laws.
  • Users have the right to request access to their personal information and correct or delete it as needed, in accordance with the relevant privacy laws.
  1. Limitation of Liability
  • While we strive to ensure the accuracy of the information provided on this website, Optimizers makes no guarantees regarding the completeness or reliability of such information. Users acknowledge that any reliance on website content is at their own risk.
  • Optimizers will not be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the website, except as required by law.
  1. Disclaimer
  • The website is provided “as is” without warranties of any kind, either express or implied. Optimizers disclaims all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant that the website will be error-free or that it will operate without interruptions or technical issues. Maintenance, updates, or technical glitches may temporarily affect website performance.
  1. Governing Law and Dispute Resolution
  • These Terms are governed by the laws of India. Any disputes arising from or relating to the use of the website will be subject to the exclusive jurisdiction of the courts in [City], India.
  • In case of any disputes, parties agree to attempt resolution through amicable negotiations. If negotiations fail, disputes may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.
  1. Amendments to the Terms
  • Optimizers reserves the right to update or modify these Terms at any time, without prior notice. Changes will be effective immediately upon being posted on the website. It is the responsibility of users to review these Terms periodically to stay informed of any changes.
  • Continued use of the website following any changes constitutes acceptance of the updated Terms and Conditions.
  1. Contact Information
  • For questions or concerns regarding these Terms and Conditions, please contact us at:
    • email – info@lithous.in
    • Address – 199 Ground Floor, Surya Kiran Complex, Anamika Enclave, Sector 14, MG Road Gurgaon
    • Phone number – 01244 068287